Privacy Policy

This policy explains how Hotel Panorama collects and processes your personal data.

What data we collect When you complete the booking enquiry form, we collect: full name, email, phone (optional), check-in/check-out dates, room type, and any comments you provide.

Why we use it We use this information solely to contact you regarding availability and your booking request. The legal basis is pre-contractual steps taken at your request.

Where it is stored and who sees it Your details are stored on the website's server and trigger an email notification to us. We do not sell or share your data with third parties for advertising purposes.

Location map On pages with the interactive map, OpenStreetMap receives your IP address and browser information to display the map (see our Cookie Policy for details).

Analytics We do not currently use website analytics tools. If added in the future, your consent will be requested before activation (see our Cookie Policy).

How long we keep it We retain your enquiry details for as long as needed to assist you, after which they are deleted or anonymised.

Your rights You have the right to access, rectify, erase, restrict and object to the processing of your data, and the right to lodge a complaint with the Hellenic Data Protection Authority (dpa.gr). To exercise your rights, contact us using the details on our website.